Ask away
FAQ
The four things everyone asks before their first pack, and a few after.
Will it smell up my kitchen?
This is the question, so we built the pack around it. Inside the printed pouch there is a vacuum-sealed inner bag. Sealed, your cupboard has no idea it is there. Once you open it, zip it shut or tip it into an airtight jar and it stays polite.
How long does it keep? Fridge or shelf?
DRIED: 12 months unopened, room temperature, no fridge needed.
KICK pickles: 9 months. Dry spoon only. Refrigerate once opened and finish within 60 days.
CRUNCH: 6 months. Best eaten within a week of opening — after that it softens.
Is it very salty?
Salt is the preservative — that is the whole technology of dried fish. Every product page has a salt meter from 0 to 4 so you can pick. Rinse and soak for ten minutes before cooking and most of the edge goes. Pink Tide (prawns) is the gentlest at 1/4; Golden Nethili is the saltiest at 3/4.
How hot is "hot"?
Byadgi chilli is more colour than fire, so even our 4/4 is a flavourful heat rather than a punishment. Fire Coast is the hottest thing we sell. If you want zero chilli, the plain DRIED packs have none at all — you add what you like.
How do I cook it if I never have?
Rinse, soak ten minutes, pat dry, rub with chilli and turmeric, shallow fry two minutes a side. That is 90% of dried fish cooking. Every product page carries a three-step guide, and there are longer ones on Recipes.
Shipping, time and cost
Dispatched from Honnavar within 2 working days. Metros 3–5 days, rest of India 5–7. Free delivery over ₹999, otherwise a flat fee shown at checkout. We do not ship outside India yet.
Can I pay by card or UPI?
Card, UPI and netbanking through Razorpay at checkout. If you would rather just talk to a human, hit Order on WhatsApp — your cart arrives as a message and we confirm the total and address there.
What is the batch code for?
Every pack is stamped with one. Put it into the batch tracker and you get the catch date, the landing point, which rack it dried on and the lab report when it exists.
Is it good for me?
We are not allowed to tell you, and we would rather be straight about why: under FSSAI rules a nutrition or health claim needs a NABL lab report behind it, and ours is not back yet. What we can say is factual — roasted, not fried; whole fish; nothing minced. The numbers go up the day they arrive.
Is everything non-vegetarian?
Yes. Every product carries the brown non-veg mark. All of it contains fish or crustaceans — not for anyone with a seafood allergy.
Something arrived wrong. Now what?
Photo on WhatsApp within 48 hours of delivery and we replace or refund it. Full terms on the refund page.